Privacy Notice / KVKK Aydınlatma Metni

This notice explains how your personal data is processed under the Turkish Personal Data Protection Law No. 6698 ("KVKK") when you use www.get4trip.com, book a transfer or tour, send a health tourism request or contact us.

1. Data controller

DECA TURİZM ORGANİZASYON SEYAHAT TAŞIMACILIK VE OTELCİLİK TİCARET LİMİTED ŞİRKETİ (Get4Trip), Kucukayasofya Mah. Mustafapasa Sokak No: 24 Zemin Kat, Fatih / Istanbul / Türkiye. E-mail: info@get4trip.com

2. Personal data we process

• Identity and contact: name, surname, e-mail, phone number.
• Booking and travel: pick-up and drop-off addresses, hotel, flight details, date and time, number of passengers and luggage, notes to the driver.
• Passenger identity for official reporting: Turkish ID or passport number, nationality and gender, where required for the U-ETDS passenger reporting system of the Ministry of Transport.
• Payment: amount, currency and transaction result. Card details are entered on the bank's secure 3D Secure page and are not stored by us.
• Health data (health tourism only): requested treatment, your message and any photos you upload. This is special category data and is processed only with your explicit consent.
• Account: e-mail, encrypted password, or your Google/Facebook account identifier if you sign in with them.
• Blog comments: name, e-mail and comment.
• Technical: IP address, browser information, security logs and, with your permission, analytics and marketing cookies (see the Cookie Policy).

3. Purposes and legal grounds

• Creating and performing your booking, assigning a driver/guide, sending confirmations and support (KVKK Art. 5/2-c, performance of a contract).
• Official passenger reporting (U-ETDS), invoicing, accounting and answering requests from authorities (Art. 5/2-ç, legal obligation).
• Fraud prevention, security of the website and payments, handling disputes (Art. 5/2-e and 5/2-f, establishing rights and legitimate interest).
• Forwarding your health tourism request and photos to the clinic or doctor you choose and arranging your appointment (Art. 6, explicit consent).
• Analytics and advertising cookies (Art. 5/1, explicit consent you give through the cookie banner).

4. Who we share your data with

Only as far as needed for the purposes above: drivers, transfer and tour partners, hotels and guides performing your service; clinics and doctors (health tourism requests); banks and payment institutions; the Ministry of Transport (U-ETDS); our IT, hosting and e-mail providers; partner booking platforms you booked through; and public authorities when legally required.

Transfers abroad: some service providers (for example Google, Meta and partner booking platforms) may process data outside Türkiye. Such transfers are made under KVKK Article 9 (adequacy decision, appropriate safeguards such as standard contracts, or your explicit consent where required).

5. How we collect your data

Electronically, through the forms on this website, e-mail, phone/WhatsApp, cookies, and from the travel agency or booking platform you booked through.

6. Retention

We keep data for as long as the purpose requires and the law obliges us (for example accounting and tax records), then delete, destroy or anonymise it. Health tourism photos are deleted when they are no longer needed for your request.

7. Your rights (KVKK Article 11)

You may ask whether your data is processed, request information, learn the purpose, learn the third parties it is transferred to in Türkiye or abroad, request correction, deletion or destruction and notification of this to third parties, object to results arising from automated analysis, and claim compensation for damages. You may withdraw your consent at any time; cookie consent can be changed from Cookie Settings.

Send your request in writing to the address above or by e-mail to info@get4trip.com from the e-mail address registered with us. We reply within 30 days at the latest.